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Covid-19: If you are having financial difficulties due to Covid-19, please contact us on 0800 294 0750. Don’t wait until you miss a payment as we may be able to help you in advance.

FiftyLife new applications

We're sorry – FiftyLife Life Insurance is no longer accepting new applications.

If you are an existing customer who has a policy with us, our customer service agents are still available if you have a query or if you need to make a claim. You can call us on 0800 294 0750 or email us at

Existing customers are still able to add or remove our Funeral Benefit Option during their policy term by calling us on the above number.

Frequently asked questions

How do I make a Life Insurance claim?

To claim against a deceased loved one's Life Insurance policy, contact us on 0800 294 0750. You're likely to need a death certificate, claim form, and a copy of the original policy.

What is the Funeral Benefit Option?

This means that your lump sum will be paid to our partners, Golden Charter, to handle your funeral arrangements. You also receive an additional £300 towards the cost of the service. You can add or remove this at any time by calling 0800 294 0750.

Am I covered if my death is accidental?

With FiftyLife, if you die due to an accident 24 months or longer after you take out the policy, we pay out the full lump sum. If accidental death occurs within 24 months of taking out the policy, we repay all of the monthly payments you've paid, but not the lump sum.

What happens to Life Insurance premiums I pay?

Over 50s Life Insurance is not a savings or investment product. You're simply paying a monthly payment to secure a lump sum when you die. You can't withdraw any money before you die, although you can cancel your policy.

Can I cancel my Over 50s Life Insurance policy?

You can cancel your FiftyLife policy at any time by calling us on 0800 294 0750. This means your monthly payments won't be refunded and we won't pay out a lump sum on your death.